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Please Help Me Take Off The Trash!


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17 replies to this topic

#1 Bruce

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Posted 07 August 2004 - 09:44 AM

Hi! :wavey: I have run Spybot, which removed 172 problems. I then ran Ad-aware, which found and removed 76 items. I then ran CWShredder which said my system was "completely clean". However, my homepage is still hi-jacked, I have about:blank lurking and there is a weird thick blue toolbar at the bottom of the screen with game icons and a search box. Please help! Below is my recent HiJack This log. Thanks so much!

=======================================

Logfile of HijackThis v1.98.1
Scan saved at 11:36:20 AM, on 8/7/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Roxio\GoBack\GBPoll.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\Program Files\Common Files\WinTools\WToolsS.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\NILaunch.exe
C:\Program Files\Common Files\WinTools\WToolsA.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2001.exe
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\Common Files\WinTools\WSup.exe
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\MICROS~2\Office\OUTLOOK.EXE
C:\Documents and Settings\Administrator\Local Settings\Temp\Temporary Directory 5 for hijackthis NEWEST.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search200.com...w.apsvideo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.jleltuuth...upWLV6_Pqx.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {2C651077-62A3-D577-FA7D-B19D7F37FA45} - C:\PROGRA~1\exitheck\Dartreal.exe
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Net-It Launcher] C:\WINDOWS\System32\NILaunch.exe
O4 - HKLM\..\Run: [GreatSafe] C:\PROGRA~1\CHICRD~1\Software Cash.exe
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common Files\WinTools\WToolsA.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Lotus QuickStart.lnk = C:\lotus\wordpro\ltsstart.exe
O4 - Global Startup: QuickBooks 2001 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2001.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O10 - Unknown file in Winsock LSP: c:\windows\system32\lspak.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\lspak.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\lspak.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\lspak.dll
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...ta/SymAData.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://active.macro...abs/swflash.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.s.../ActiveData.cab

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#2 Bruce

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Posted 11 August 2004 - 09:26 AM

Bump.

#3 Bruce

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Posted 14 August 2004 - 02:31 PM

Bump-e-de-bump-bump

#4 ChrisRLG

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Posted 17 August 2004 - 06:44 AM

Not sure if these are duplicate topics - or are they for different machines

http://forums.tomcoy...showtopic=13202

and this one please confirm.

I will try to help you, unfortunately because you bumped you posts they got over looked - we tell our helpers to look for unanswered posts, yous had replied to it (although they were from you) and this lead us to pass yours by.

We are (like most of the anti-malware forums) a long way behind in responding to victims. Volume of posts and so few helpers with time.

Between the two topics the last log done was the 7th August, could you please do another one incase any of the malware has changed name etc.

I will then assist you.
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Matthew 7:7"Ask and it will be given to you; seek and you will find; knock and a door will be opened to you."

#5 Bruce

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Posted 17 August 2004 - 07:41 PM

Hello Chris! Bless you for finding me! Please ignore the post marked http://forums.tomcoy...showtopic=13202.

Here is my most current log: Thanks! Bruce
====================

Logfile of HijackThis v1.98.1
Scan saved at 9:37:46 PM, on 8/17/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Roxio\GoBack\GBPoll.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\Program Files\Common Files\WinTools\WToolsS.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\NILaunch.exe
C:\Program Files\Common Files\WinTools\WToolsA.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\WinTools\WSup.exe
C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2001.exe
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Administrator\Local Settings\Temp\Temporary Directory 6 for hijackthis NEWEST.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.apsvideo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.ndrrmgbkj...upWLV6_Pqx.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {2C651077-62A3-D577-FA7D-B19D7F37FA45} - C:\PROGRA~1\exitheck\Dartreal.exe
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Net-It Launcher] C:\WINDOWS\System32\NILaunch.exe
O4 - HKLM\..\Run: [GreatSafe] C:\PROGRA~1\CHICRD~1\Software Cash.exe
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common Files\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [play cool coal htm] C:\Documents and Settings\All Users\Application Data\DateInsidePlayCool\01Idol.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Lotus QuickStart.lnk = C:\lotus\wordpro\ltsstart.exe
O4 - Global Startup: QuickBooks 2001 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2001.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O10 - Unknown file in Winsock LSP: c:\windows\system32\lspak.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\lspak.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\lspak.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\lspak.dll
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...ta/SymAData.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://active.macro...abs/swflash.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.s.../ActiveData.cab

#6 ChrisRLG

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Posted 18 August 2004 - 02:46 AM

You need the later version of hijackthis v1.98.2 - download from here http://www.downloads.../hijackthis.zip
=======================================
Important: Create a folder on the C: drive called C:\HJT.
You can do this by going to My Computer (Windows key+e) then double click on C: then right click and select New then Folder and name it HJT.
Unzip HijackThis into this folder. Please delete the old copy (including the zip copy) so it can't be used.
If required a tutorial is here = Hijackthis Folder Tutorial
======================================
Download LSPfix here: http://www.cexx.org/lspfix.htm

Launch the application, and click the "I know what I'm doing" checkbox.

Check all instances of lspak.dll (and nothing else), and move them to the "Remove" pane.
Then click Finish.
=============================

Use 'ctrl' + 'alt' + 'del' (Three keys together) to get taskmanager. Find these processes and 'end task' them.
OR
Use the process viewer in Hijackthis, Config, Misc Tools, Process Viewer, to unload the following running processes.

Some of them may not be running

C:\Program Files\Common Files\WinTools\WToolsA.exe
C:\Program Files\Common Files\WinTools\WToolsS.exe
C:\Program Files\Common Files\WinTools\WSup.exe
C:\PROGRA~1\CHICRD~1\Software Cash.exe
C:\Documents and Settings\All Users\Application Data\DateInsidePlayCool\01Idol.exe

Check these in hijackthis, AND WITH ALL OTHER WINDOWS CLOSED, fix checked.

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.ndrrmgbkj...upWLV6_Pqx.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime (Optional-not required at boot time)
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common Files\WinTools\WToolsA.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE (Optional-not required at boot time)

The following have randomly named file names, and as such are normally malware, UNLESS you know what they are, and they are from a safe source, please check for removal.

O2 - BHO: (no name) - {2C651077-62A3-D577-FA7D-B19D7F37FA45} - C:\PROGRA~1\exitheck\Dartreal.exe
O4 - HKLM\..\Run: [GreatSafe] C:\PROGRA~1\CHICRD~1\Software Cash.exe
O4 - HKLM\..\Run: [play cool coal htm] C:\Documents and Settings\All Users\Application Data\DateInsidePlayCool\01Idol.exe

Then Reboot to safe mode (F8 on boot) and delete the following files/folders:-
NOTE: To avoid the risk of any of the above not being found due to them having the 'Hidden' attribute, first make sure that in Folder Options > View hidden and operating system files are set to show:
http://www.xtra.co.n...1916458,00.html
Or items 8 & 9 from this link :
http://www.russellte...qhijackthis.htm )

Folder > C:\Program Files\Common Files\WinTools\
Folder > C:\PROGRA~1\CHICRD~1\Software Cash.exe - IF fixed above
Folder > C:\Documents and Settings\All Users\Application Data\DateInsidePlayCool\01Idol.exe - IF fixed above

Then Reboot and post a fresh log for me to check.
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Matthew 7:7"Ask and it will be given to you; seek and you will find; knock and a door will be opened to you."

#7 Bruce

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Posted 18 August 2004 - 10:19 AM

Chris, I have done all this on my sick computer. I am sending this message from a different computer now because I cannot get the sick one to 1) connect to the Internet so I can send you the new HiJack This log and 2) I cannot seem to leave Safe Mode. Any ideas? Bruce

#8 ChrisRLG

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Posted 18 August 2004 - 10:29 AM

If you can use the other computer - get the new hijackthis and put on a floppy disc. Do a fresh hijackthis log from the infected computer, and bring back this the clean machine to post the log for me to see please. The return txt file should easily fit on a floppy.
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Matthew 7:7"Ask and it will be given to you; seek and you will find; knock and a door will be opened to you."

#9 ChrisRLG

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Posted 18 August 2004 - 10:32 AM

Try this bit again - it is the only bit of the fix that could cause this type of problem. If the file name is not found continue with a blank remove pane, still do the 'finish' - it may cure your problem.
=========================
Download LSPfix here: http://www.cexx.org/lspfix.htm

Launch the application, and click the "I know what I'm doing" checkbox.

Check all instances of lspak.dll (and nothing else), and move them to the "Remove" pane.
Then click Finish.
Posted Image

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Matthew 7:7"Ask and it will be given to you; seek and you will find; knock and a door will be opened to you."

#10 Bruce

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Posted 18 August 2004 - 11:13 AM

Hi Chris,

I re-ran the LSPfix as requested using the blank pane instructions. The first attempt I did earlier per your instructions removed the one and only lspak.dll file that was there. There are three files listed when I run the LSPfix now (there were four before that included the lspak.dll file). The three files are:

mswsock.dll (Tcpip)
winrnr.dll (NTDS)
rsvosp.dll (Protocol handler)

Here is the current log from the sick computer that I saved to floppy and copied:

===========================
Logfile of HijackThis v1.98.2
Scan saved at 1:02:48 PM, on 8/18/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch...spx?tb_id=50032
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.apsvideo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch...spx?tb_id=50032
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch...spx?tb_id=50032
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Net-It Launcher] C:\WINDOWS\System32\NILaunch.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common Files\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Lotus QuickStart.lnk = C:\lotus\wordpro\ltsstart.exe
O4 - Global Startup: QuickBooks 2001 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2001.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...ta/SymAData.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://active.macro...abs/swflash.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.s.../ActiveData.cab

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#11 Bruce

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Posted 18 August 2004 - 12:59 PM

Chris, I just noticed a typo on my part in my last post. The last LSPfix file in my list should read rsvpsp.dll (Protocol handler), NOT rsopsp.dll (Protocol handler). Thanks, Bruce

#12 Bruce

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Posted 18 August 2004 - 01:01 PM

Oops, I did it again - The last LSPfix file in my list should read rsvpsp.dll (Protocol handler), NOT rsvosp.dll (Protocol handler). I think the old dyslexia is kicking in! Bruce

#13 ChrisRLG

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Posted 18 August 2004 - 01:35 PM

Those other items from LSPfix are valid items - they should not be removed.

O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto

That tells me that you have disabled some items in MSConfig, could you re enable them please.
===========================
Check these in hijackthis, AND WITH ALL OTHER WINDOWS CLOSED, fix checked.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch...spx?tb_id=50032
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch...spx?tb_id=50032
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch...spx?tb_id=50032
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll (file missing)
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common Files\WinTools\WToolsA.exe

Then reboot and post a new hijackthis log for me please.

Do try again with the internet connect and normal mode.
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#14 Bruce

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Posted 18 August 2004 - 01:44 PM

Hi Chris, How do I re-enable the missing files? Do you mean these two in particular? O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto Please help. Bruce

#15 Bruce

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Posted 18 August 2004 - 02:22 PM

Chris,

I figured out how to re-enable the files. I made the last few fixes, rebooted and the Internet connection is now fine. Here is the newest log:
========================

Logfile of HijackThis v1.98.2
Scan saved at 4:20:43 PM, on 8/18/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Roxio\GoBack\GBPoll.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\NILaunch.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2001.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.apsvideo.com/
R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Net-It Launcher] C:\WINDOWS\System32\NILaunch.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Lotus QuickStart.lnk = C:\lotus\wordpro\ltsstart.exe
O4 - Global Startup: QuickBooks 2001 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2001.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...ta/SymAData.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://active.macro...abs/swflash.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.s.../ActiveData.cab

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