My homepage is msn and I would like msn to be my search engine. I can use the msn search bar on the homepage, but not the address bar - I used to be able to. Here is what I have done so far:
OS is Windows 2000 Professional
Internet options "customize" is set at one search engine-msn
Advanced options are set at "search from address bar"
I have the following Anti-Virus/Spyware/Adware programs installed and up to date: Ad-Aware; Spybot; Scan Spyware (paid version); Microsoft Anti Spyware; Tweak Now Reg Cleaner; Reg. Mechanic (free version); Norton System Works (paid registered copy); Hi-Jack This. All of these are the latest versions, with the latest updates. Whatever these programs have found has been fixed/deleted. There are no viruses. Nothing else seems to be affected, other than occasionally when I open up a Microsoft Office program like Word or Excel, all of a sudden my Outlook Express opens up. I haven't been able to pinpoint what sets this off.
I also went to the microsoft site, and did their browser hijack fix, and it said I was clean.
I am willing to do a regedit, if anyone can tell me which one to look for.
I have done all of the above spyware/adware programs until they run clean.
Following is my HiJack This logfile:
Logfile of HijackThis v1.99.1
Scan saved at 2:49:40 PM, on 7/5/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINNT\system32\MSTask.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SymTray.exe
C:\Program Files\Labtec\Labtec Mouse Software\1.0\lwbwheel.exe
C:\PROGRA~1\VISION~1\ONETOU~2.EXE
C:\WINNT\system32\hpha2mon.exe
C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Microsoft Office\Office\1033\msoffice.exe
C:\WINNT\system32\HPHipm08.exe
C:\unzipped\hijackthis\HijackThis.exe
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Labtec\Labtec Mouse Software\1.0\lwbwheel.exe
O4 - HKLM\..\Run: [OneTouch Monitor] C:\PROGRA~1\VISION~1\ONETOU~2.EXE
O4 - HKLM\..\Run: [HPHA2MON] C:\WINNT\system32\hpha2mon.exe
O4 - HKLM\..\Run: [hpfsched] C:\WINNT\hpfsched.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtray.exe SetReg
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\RunOnce: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtrdr.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O16 - DPF: {30985566-E01F-11D2-85DB-EA44DE000000} (IRTHMapDisplay Control) - https://irth.digsafe...HMapDisplay.cab
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - https://irth.digsafe...ry/mgaxctrl.cab
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
The two 016 files are files that I recognize; so please don't tell me to delete them unless you think they are infected - I need them, and they take forever to download.
I am at a real loss here, can anyone help?